Chelsey in Kingston

I'm writing this review without my stuff, and I'm terrified I won't get it all back after reading everyone else's review. They tell you what you want to hear to you to get to book. They falsely tell you about your weight. How do I know without my stuff. We weighed before they took it and know it was not 3000lbs. We don't own that much as we thought we'd buy once we moved. Our first smart thought. 2- they don't care you're without even with kids. That you're paying out of pocket to live because your own personal belongings are sitting in a warehouse. 3 - manager is a horrible person. He told me to get a uhual and get it myself from Toronto. That's a 3 hr drive away and we'd still have to pay for a service they didn't even do! When I said no and that was a "joke" he talked for a few minutes then put me on hold because I would not hang up. Eventually a woman comes on cheery as the new day thinking I'll just give up. NOPE! The manager came back and hung up on me saying he'll wait for my husbands call (his name on the invoice) and that he only spoke to me to be "nice". He was rude. I told him I'd give horrible reviews everywhere. He said that was a threat! It's truth! We still do not have our stuff. I have two young kids who have nothing! If you ever do anything DO NOT USE THIS COMPANY. weigh your own stuff first! That will give you a huge fighting ground. We did. Our only saving grace. Tell anyone who is moving. Save them the horrendousness of this company. I could go one and on. Those positive reviews I'd bet are them trying to boost their ratings. this cannot be claimed as slander when it's first hand experience.