They replace my old furnace with new york high efficence furnace (Still keep my exist air conditionor and temperature controller) on November 2009. It works fine for furnace at first. Then it stops working. After aire one technication replace the new fuse, furnace works fine.. That technication told us it is our temperature controller issue, they will charge us the fee although it works fine with my old controller. On July 2010, furnace blow the fuse again when we try to turn on air condition. This time it turns out the wire aire one put to connect my old aireconditionar with furnace was wrong. Really bad service, they connect the wrong wire at first place. My tempset was good.... They just want to charge more money by any chance ....
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you very much Richard for your business and in choosing Aire One for installation of your home heating system. We are happy to be of service to you and appreciate your continued patronage. After reviewing your file and the concerns at your home, the issues seem to be from the existing air conditioner and thermostat. No new wiring was done for the existing units. The furnace installed by Aire One is working and seems to have no problem. The problem could be with the existing wiring and/or air conditioner and thermostat. At Aire One we take pride in our service and installation. We look forward to dealing with you again. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can
Sean, Service Manager