Reviews

10/10

I contacted Rob at Reliable Home Comfort when our furnace stopped working during the last deep freeze. He assured me that someone would be attending the call the following morning. As promised, Jaime called the following morning to let me know he was enroute to our home. Jaime performed the necessary repair in short order and restored much-needed heat to our house. Thank-you Reliable Home Comfort for your attentive and effective solution. 10 out of 10!

Approximate cost of services:
$350.00
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Company Response

10/10

Went to Mason Place looking for advice on what kind of wood insert would best suit our space and our needs. Ian suggested a Pacific Energy insert based on our room size, the insert's performance characteristics (heat output/efficiency, burn times) and its price. The installation went smoothly and the gentleman who performed the installation was nothing short of courteous and professional. Any questions I had regarding the maintenance and use of the wood insert were answered to my satisfaction (before, during and after the installation). I give Ian, Pat and company a positively warm and glowing review. Thank-you.

Approximate cost of services:
$3,000.00
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10/10

I called Java Electric Ltd. based on the large number of positive reviews from this site. I must say, without hesitation, that Antonio and his colleagues were nothing short of courteous and professional. If one could imagine what the ideal contractor would be comprised of, I have to say, it would be the no-nonsense men of Java Electric Ltd. Antonio came to our home at the agreed-upon time to initially assess the extent of the job. He clearly explained that we required additional circuits to resolve a recurring breaker-tripping issue, and a new circuit to fix a "dead" receptacle in our kitchen. As well, we required an additional receptacle and some in-wall fishing for a flat-screen tv mounted over a fireplace. This posed quite a challenge as the wall structure was not 2x4 stud, but a series of wide furring strips behind the drywall (very tight tolerances on an outside wall!). Antonio provided an estimate, albeit, slightly higher than others I gathered, but given the straightforward explanation and rationale he provided, (compared to the over-the-top and absolutely unnecessary recommendations made by other electrical contractors who came through our door) I agreed to go with Java. Antonio and his colleagues, Laureano and Junior, showed up on time, and on the arranged date, and after a brief and concise explanation of how they would proceed, they began the project. I was truly impressed with their attention to details (i.e. laying drop cloths in the work area, or minimizing the extent of cutting into the walls, and the precision cutting and channeling through wall strapping to successfully run the power and a/v line for the tv and receptacle). I was so surprised when they explained that they would patch and repaint the holes made in the wall! They left the work areas cleaner than they were before they arrived. During the entire process, Antonio or Laureano or Junior would communicate with me, asking prior to making any cuts or drilling, if it would be alright to do so and then provided alternative solutions in case I decided not to approve their suggestions (their demonstrated level of consideration for client feedback before, during, and after the project was fantastic). If only all trade contractors were more like the team of Java Electric Ltd. Bravo, team Java Electric for a Job well-done . Thank-you for making my family's home a safer place to live.

Approximate cost of services:
$1,000.00
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