Michael J.

In 2015, Reliable Home Environment replaced my air conditioner in a very professional manner. When my furnace started to fail, I called them in to investigate and they were able to come within a few hours. My furnace was not providing any useful information from a troubleshooting perspective and the repair indicated was a replacement of the motherboard but this was not a guaranteed fix. That evening, we decided to replace the furnace. The next day, Reliable came to assess the furnace needs in our home and provided four options, along with pricing and informed us of the Lennox financing plan. The financing plan came with with an open loan (ie: we could pay more from time to time). We made the decision to swap the furnace out and communicated with Reliable that evening. To our surprise, Reliable had the furnace in stock and was able to do the swap the next afternoon. The installation crew was very professional and answered all of my questions while they were working, I am a bit inquisitive. During the work, they explained each step and were quite comfortable with me observing them. During the testing phase, they explained the purpose and methodology for each test. We would, and already have, recommend Reliable for work on any furnace and air conditioner.