Stephen in Toronto

My wife and I decided to make repairs to the foundation of our 100+ year-old home, and after doing the excavation ourselves with help from friends, it was clear that the rubble foundation was badly deteriorated and that fixing it wouldn’t be a simple job. We met with a few different contractors to collect quotes, and had a range of experiences. Some were downright rude and unpleasant, while others tried to scare us into taking on repairs (and costs) that would have been much bigger than we had anticipated. More than once, the contractor gave us a figure without really examining the structure. Joel (Foundation Works) was one of the only people to actually get into the excavated area to examine the foundation up close, and his style and attention to detail immediately inspired confidence. As someone who grew up in a small town, I appreciated Joel’s friendly attitude, and how up-front he was about everything. It seemed like he approached the project as if it were his own house. The bid that Foundation Works offered was competitive with other offers we were considering, and included a good warranty. In fact, the only thing I was suspicious about was that the company’s reviews seemed too overwhelmingly positive to be legit. But we decided to hire Foundation Works anyways, and any skepticism I had quickly disappeared. The team that worked on our structure (Joel, Bob and Russ) were professional and efficient, polite and respectful, and proactively consulted with me on decisions regarding the repairs. As the job progressed, it was also obvious that they took a lot of pride in the work that they were doing, and that they weren’t rushing or cutting corners to get the job done faster. Upon completion, the site was left neat and tidy (actually better than it was before they started), and friends with experience building houses and fixing foundations have since commented on the quality of the job. For others who are considering similar projects, I wouldn't hesitate to recommend Foundation Works.