I hate moving, in part because of several bad experiences with bad movers. I booked The Move Man at the last minute to handle a small move from my suite to another next door. The move consisted primarily of antiques and according to Ian, the heaviest sofa bed he has ever moved. The move was held up several times due to delays in renovations to my new suite. As a result I had to repeatedly change the move date. Ian was was always patient and willing to accommodate me, calling me within minutes of my messages or sending an email after hours. I was impressed with Ian from the moment he knocked on my door and laid out his "welcome mat". He and his assistant Luke were respectful of my family heirlooms and conscientious about not damaging walls and carpets. They were both very friendly and pleasant to deal with and I especially liked the way Ian took the time for "teaching moments" with Luke to ensure he didn't injure himself or my furniture They ended up being so fast that they helped move most of my other items within the booked time. And as I was moving to a suite with laminate floors, they even assisted with putting more than 100 felt pads on the bottom of my furniture. Ian is a savvy business man who understands the importance of customer service. He is deserving of his top HomeStars rating. I have recommended The Move Man to several friends and while I hope I will not have to move again in the near future, I will surely hire Ian and The Move Man.
- Approximate cost of services:
- $250.00