Ray is absolutely fabulous! He installed my security system a few years ago (I dont remember the price, however if you look back at the reviews Im sure youll find it there) not only has the system been wonderful, anytime Ive had any issues Ray has been right there to help me out. I seem to live in an older area, phone and cable lines are not the best, so I have been through several different Internet providers and within different providers, a numerous types of modems. Every time an ISP or modem needs to be changed, that change has to be forwarded on to the Security company, so I can access my system when outside of my house, & every time this happens, Ray has been quick to come over & help me out. Weve gotten to the point now that I can do most of the updates myself I am learning LOL, however, anytime I do need him he gets back to me right away. Anytime he cant help me, hes got a fabulous network of people who can. Its not always about the initial purchase with some products, its much more often about the ongoing Support, & this is where Ray excels. He even updated some of the software on my system for no charge making life easier for me the next time I have to switch out modems :-) Thanks Ray, for all your help, past & future! Barb :-D
- Approximate cost of services:
- $95.00
- Company Response
wow Barb
I am totally blown away and humbled with your kind and generous words in your review
I take my work and commitments to all customers old and new, very seriously
I really appreciate your review. and I know you have a minor issue concerning power supply,
I will see you very soon
no chargeHave an amazing weekend