Me and my husband had just moved into our new house and after a few uses - our stove stopped working. It seems to be a high tech. stove. We Google searched for an appliance repairman and found ATA Appliances. A repairman came out right way which was nice.
He looked everything over, said he could fix it then, needed to order a part and quoted us roughly $300. The part came in and he came back to install it. The same repairman came back to install the part and after a few hours of trying he figured out it was the wrong part. He then said he would have to order another one and left. He called us shortly after he left to say he wouldn't be able to repair it & asked for payment for his time spent troubleshooting.
We appreciated that he was honest in saying he couldn't fix it & understand that he needs to make a living. However, now we're out of pocket $65 for someone to tell us they cant help us and now need to find someone else to do the work. I would imagine that with older appliances ATA would be a good help.