Reviews

10/10

Nate suggests the appropriate product for the home; no up-selling. An email is sent advising of the upcoming arrival and providing background on the staff. The installers arrive on time and work efficiently, leaving a clean work area at the end of each day. At the end, the installed product looks good. The staff relate well to the customer and respond to any questions. To date we have been happy with the A/C. We trust this company and are very comfortable in knowing that they have our backs.

Approximate cost of services:
$9,500.00
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Company Response

Hello! It was a pleasure to work in your home & we could not have been more pleased with the outcome of this job! And to know that you are happy with it is exactly what we aim for! When we are in your home - we try to treat it as if it were our own. We want to ensure the job is completed perfectly & that we leave our work space in better shape than we found it. Nate & his crew want to take the time (before, during & after) to ensure that you know what to expect throughout the entire process - and then be able to confidently operate it so that it works for you - through all the seasons! Thank you for trusting us with your installation! Enjoy your new ACs! Lori

10/10

We needed new furnaces in 2017 and were moving from mid-efficient to high-efficient. Had been referred to Distinct Heating and Cooling by a friend. We were extremely pleased with the installation. It was done efficiently, professionally, with always a clean worksite at end of day. We were kept apprised of the activity. The planned setup with the new venting is excellent. We had an issue with one of the furnaces earlier this year and that was handled promptly and, of course, was still under warranty. Any questions that I have are answered well by Nate, taking time and care. In our recent annual maintenance by Jordan, he assisted on the thermostat programming for the summer temps. He checked out a concern about our garage heater (installed also at the time of the furnaces), which is fine and we were very pleased to have it this past winter. He is very knowledgeable about the equipment and takes the time to explain things. He also kindly took away the old furnace filters for disposal, which I understand is not normal procedure. That is appreciated by us country folk. All good - thank you - Barb

Approximate cost of services:
$19,000.00
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Company Response

Hello Barb, Wow! Thank you! We always feel very honored to receive reviews like this. It's what we strive for in each job we complete, however, when our customers take the time to leave their wonderful endorsement on our page - it motivates us to keep doing the best we can for all of our customers. Thank you for your review - and thank you for the motivation as well! Its ssoo good to hear that you are enjoying all the new equipment that was installed in your home. We are certain that you will continue to enjoy it for many many years yet! Lori

10/10

Extremely impressed with the product knowledge, timeliness, professional installation. Left job site clean each day. Advised on progress. Did extra things like custom made chimney vent and on/off switch in garage for heater (in case of a problem - don't have to seek out the circuit breaker). Quick to respond to questions and a very through follow-up check by Nate on the work done. Feel relieved to have a good product and support if needed. Looking forward to winter.

Approximate cost of services:
$18,000.00
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Company Response

Hello! Thank you very much for your wonderful words! All of our staff aim to help you with the best of everything - knowledge, professionalism, and quality. We are very happy that you pleased with the our time in your home and the quality of our work. We always want to finish each job knowing that you are comfortable, have safe & efficient equipment and that you know how to operate it! Enjoy it all this winter ~ which is one a few months away!!