Asha in Whitby

Hot water tank gave up on Good Friday 2024. I had a quote from Buttons from 2022 and dug it up and called them asking for an updated quote the next day. Todd made a point to come and check things out even on the holiday so he can prepare things for Saturday if we chose to go with him. He is local and very responsive so we decided to go with them after all. Saturday morning rolled around and everything was said and done by afternoon. One day without water. Pleasant, clean, thorough,helpful, everything you would want from a person and company. We will use Buttons again for upcoming furnace and a/c. New tank is noticeably quicker and hotter. Worth the switch from big rental company. Thank you so much.

For over ten years I’ve bought all my big appliances from one store who price match everyone and provide great service ( name starts with a “T”) So I went there again to make my purchase but did a quick search to find my items for the best price online. I saw CAS showing best price by 50$ so I checked to see if it was an actual store or online only and they had a store near me. I went in twice and worked David and Al on separate occassions to purchase a range and hood. They gave great service, pricing and realtime online tracking for delivery. I will shop with them again.

I had a leak in my roof for about 6 years now...I have had multiple people in here to assess and estimate the damage and repair. For the most part, everyone saw it as a free for all, saying the water leak could be coming from anywhere and it would take time to figure it out and to repair the leak and patch the wall could cost about 2000k. There is a washroom above and we told them we suspected the bathtub since the leak seems to occur when it is full of water and pressure. Even still no one showed real interest. I called Handyman Connection for a plumbing quote. I have had previous reasonable quotes from them but never took the service, so this time I decided to get the quote and go with it no matter what it was just to get some movement on the job. "Dan" came the same day I called them. He is a bright young man who came in and looked at the leak and took our observations. He said he saw this a million times before, that it is most likely the drain and overflow. He gave the very reasonable quote and said he could come as soon as we let him. When he came he explained everything he would do and how he would show us where the leak was and show us the repair. He promised to keep everything tidy and clean up after himself. He made the ceiling cut directly into a bin to minimize mess...he filled up the tub and showed us the leak and let us see everything he was doing then showed us the repair and dry pipe. I'm so impressed with his professionalism, tidiness and his bright bright mind. He finished in an hour....and that was running up an down two times to fill up the tub, so pipe fixing was about 30 minutes. I can finally put this leak to rest after 6 long years. Thanks Handyman for having this wonderful handyman connection. I will never wait this long again when it comes to pipes, I will have them send Dan right away.

Our roofing project was completed and then continued to leak. When the senior estimator Dean came back he found that his own drawings were not accurate of the problem the first time around which could have caused the faulty repair. The second repair was made and we noticed it was really sloppy work. We called the company over 2 dozens times, after no response I wrote the president a letter to have someone come out and repair the sloppy repair. This has been going on since 2007. We have now given up. The company is fast to take payment, quick to get the job done but there is no guarantee it will be a good job or that workmanship will be satisfactory They did not provide any warranty or guarantees as they mention.