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0/10

The builder refused to pay for a missing dryer exhaust pipe inside a bulkhead that was never installed in the house. We just found out about this problem. So for over 10 years the dryer has been venting into the house. When we opened the wholes to see where the problem was, a thick layer of lint came down with the pieces of drywall. We called the builder to let them know about this missing pipe and their response was that it has been more than 7 years since it was built. This was a negligence on the part of the builder. The builder closed the bulkhead with no pipe installed, creating a very dangerous fire hazard. The least they could do is to pay for their negligence in their work

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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