Andrea Benoit in Nepean

- This summer we contacted several closet companies. Frankly, the ones we approached with our budget all appeared similar in their offerings - After several competitive bids, we settled on Tailored Living because of: (a) the iterative process they took us through before we were able to reach an optimal design (e.g., we settled on custom shelving widths of 3/4" versus 5/8" as we wanted something a little more substantive); (b) clearly articulated knowledge of how to do a proper installation (baseboard treatment, etc.); and (c) the engaging and earnest demeanour of proprietors Peter and Wendy; they were genuinely invested in the success of the project and our satisfaction. - Tailored Living was easy to work with throughout the implementation phase- as an example, we ran into problems with flooring that had been installed in our closet area by another supplier, throwing a wrench in the schedule to install the closet. Peter and Wendy were understanding and worked with us to postpone the planned installation up until such time as we were ready to proceed. - Final installation was professional and without compromise, as hoped. Little details (e.g., unfortunate placement of electrical outlets) were carefully considered and workaround plans discussed with us before moving forward. After a summer of arguing over jobs done by other contractors in other areas of our renovation, it was frankly a welcome reprieve. - Overall - would highly recommend Peter and Wendy if you're looking for excellent value, conscientious and respectful follow-through, and solid workmanship.