Reviews


First Review

10/10

I was looking for a Gas Fitter here on Homestars.ca for a new Laundry Machine that we purchased. While I did find someone here, who was rated highly, when I spoke to them, they recommended someone physically closer, Maple Heating. Marc arrived, donned slippers over his boots (much appreciated) and proceeded to deliver exceptional service. The existed connection was tested for leaks, removed from the old gas dryer, and installed on the new gas dryer. Upon completion, in my opinion, the dryer was too far from the wall, so Marc simply redid the connection, a little different, to position the dryer closer to the wall. No change in price. Further, Marc took a few minutes to explain that gas dryers need "combustible air", so the door to the laundry room should be left open during operation. Thanks for the tip. While he was here, I asked if he would look at our furnace regarding the combustible air tip he shared, and he stated the same thing. Since our basement is renovated, the doors to the Furnace room should be left open, or for $350 we could consider getting a combustible air line from the outside air to the furnace to ensure our furnace could operate effectively. Thanks Marc, I felt the price charged was reasonable and you earned your tip for the tips you shared.

Approximate cost of services:
$200.00
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Company Response

it was a pleasure helping you thank you for your kind review

10/10

This is our second time hiring Rent-a-sons and again we are happy! The first time was in London, and now in Pickering. They did show up a bit late in Pickering, though we did receive a credit for that. They helped us tremendously and worked fast and efficiently. No complaints! We have used "cheap moving" companies before. They pull stunts like quoting one price on the phone, and changing the price once they arrive. In fact, the last time we tried to hire a "cheap Mover", they made us feel VERY UNCOMFORTABLE, so after 10 mins, we turned them away. Move yourself, get Rent-a-son to help with the big stuff, and use a storage company like "City Centre Storage" in London. You will have a "hassle free" experience and full control!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Arrive on time. Yes I know, you employ young people. It's the beginning of their career, and they need to learn the importance of timely arrival!!
Any advice to offer fellow homeowners facing a similar project?
Use Rent-A-Son!
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!