Homeowner in Ottawa

Acker Home Inspection put me at ease regarding my 1yr inspection. They were accommodating and up front with what to expect prior to the visit. During the visit they were very professional and thorough. They provided me both layman and scientific forms of knowledge to adjust to my new homeowner understanding and background. Little did I know when I mentioned I was having Heating/Cooling issues they would know so much. I was making my own recordings but they had a better method and a form in their toolset I could follow so I could validate what we were experiencing and put it in a quantitative format. That alone was worth the visit for me although I received much more.

Neil has an eye for the meticulous that most inspectors would overlook. While I care about big items in the Tarion Construction Performance Guide, Neil went beyond that and includes items that fit other requirements such as ENERGYSTAR requirements. If you buy one of these types of homes then you need to know what the additional requirements OUTSIDE of regular building codes are. His findings have helped me immensely a year later because of a simple observation that most would have missed. I am now embattled with a contractor who has shown to have consistently cut corners. Neil was the first to allude to this and this company has exhibited a repeated pattern since. Thank you for being detailed!

All my energy has been directed to a resolution. So rather than retype it here I invite you to visit: https://www.facebook.com/HardingHeatingandAirConditioning/reviews And read the reviews. If you scour the online reviews you should expect a polite response crafted to hold the customer responsible for any wrongdoing. I like to call that deflection and "un-customer service", and some have gotten good at it. Do your research. Youtube is a good resource to doing things yourself.