Rose in Brampton

I've been with deluxe alarms for just over 8 yrs after being referred by the builder. I was in the process of considering cancelling my service after having had my calls for information go unanswered until I was connected to Sherisee and subsequently Leana. Leana helped me through my technical difficulties with an amazingly professional and lighthearted kindness - even though it took 3 days - she never once got frustrated with me or the situation. She had a total "can do"/"let me help you" attitude. That helped change my views. I've just signed on for a hardware upgrade and extended term all because of exceptional customer service. Everyone should be as pleasant as she is - she knows what 'customer service' means. Highly recommend.