They are dishonest on their quotation. .
Had sales person come in to provide quote for 8 hours total move. We had agreed for that based on that it will not go beyond 8 hours. The total moving hours took 12.5 hours. We insisted that we only would pay for 8 hours. The sales manager told us too bad. I was very disappointed how the sales person mislead us and the movers used the hourly charge against us. I would never refer this moving company to anyone.
- Approximate cost of services:
- $1,800.00
- Company Response
hello Mr Mahendra ,
thank you for your review , based on te review just want to clear two different matters which you are concerned ,
number 1 we are dishonest.(sorry to hear that but we stand with our customer's )
number 2 (it took 12.5 hours but quote 8 hours)
we had given you the price for 8 hours we had an hourly rate after 8 hours but at the same time your moving plan was entirely changed as you find out on the moving day that you will not get the keys till next day and than we had to bring your stuff to the our warehouse which had taken the hours higher then we quoted.again i am sorry but we tried to to discuss with you couple f times but we did not got the response, please feel free to call us or email us to resolve the matter,thanks