Reviews

10/10

Steven was very professional and informative. He got everything up and running in no time. A pleasure to speak to. Looking forward to having him return to update our electrical panel and complete a few other tasks. We are glad we chose AC Electrical Contractors and will continue to use them in the future. Thank you once again Steven. And thank-you to Alex and Janelle for organizing a work date and ensuring the job is satisfied in the near future.

Approximate cost of services:
$650.00
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Company Response

Thank you for the great review Kevin! We are pleased to hear that you are satisfied with the entire experience and that we will be back to update your panel and other tasks. We appreciate your business, and look forward to seeing you soon!

0/10

With an effective warranty and a 6 year old roof, Professional Roofers refuses to repair a few shingles on my roof and advised that they would only attend my residence at a cost of $480 plus tax to conduct a roof tune-up? John, the supervisor who had said in confidence that our extended warranty would be there when required, is not honouring his sales tactic. The portion of roof that has always given us a problem houses our two sons, an eleven month old and a three year old. I guess $6000 in late 2012 is not enough to receive a roof that would last us at least 20 years plus as John had informed us.

Approximate cost of services:
$6,000.00
2 of 2 people found this review helpful.
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Company Response

Good afternoon Kevin and thank-you for your feedback. As we discussed, the damage to the shingles on your roof were caused by wind speeds that are not covered under our warranty. Our warranty protection measure specifically relates to labour matters. Any circumstances that are beyond the installer's control such as any event that directly and exclusively results from the occurrence of natural disaster is excluded, e.g., windstorm damage. As always, we encourage you to call the office should you have any more questions.