Laura in Calgary

In March, 2016, I paid a deposit of $400 for parts and labor to repair my range. The technician came 2 months later to do the repair and told me it was the "wrong part" but his manager would be in touch with me in a few days. I didn't get a call. I called the office and was eventually promised a refund to my credit card. They said they "couldn't fix" my range. It is now July 26th and, in spite of numerous calls to the company, I haven't received my refund. Today when I called, the receptionist hung up on me. I would not recommend this company. July 29/16 Update: They have refunded me all but $84 -- they kept th $84 to account for the service call.