On a recently completed renovation the previous contractor did a very poor job on my dryer duct and replaced existing vinyl ducting with 25 feet of general purpose foil ducting. I pointed out to him that the package instruction said NOT RECOMMENDED FOR DRYER VENTING but he stated it is fine and that he used it on his previous jobs so since I am not an expert I believed he knew better. Note that both types of ducting were not proper code. This handyman only made an existing problem worse. This is my lesson for a hiring un-licensed contractor. Several weeks later I noticed that my laundry was taking longer to dry and the laundry room was damp with moisture. I then noticed the exposed part of the dryer vent disintegrated with the heat and was venting within the ceiling and drywall. This could have led to a fire if left unattended. It was tough finding a professional to fix this problem, most would perform only duct cleaning and HVAC installations. But after a lucky google search I landed on Homestars and found the “Dryer Vent Wizards.” Right from the time Tyler walked in, he brought in an air of professionalism with him. He carefully surveyed the area of work with an eagle eye, assessed it thoroughly, took pictures and videos, advised me the cost and course of action spending close to 90 minutes on his first visit. I will state that you cannot put a price on keeping your home and family safe. The Wizards, Tyler and his son Leighton returned the next day as scheduled with their signature booties! They even sacrificed their Saturday weekend to accommodate my time. I was worried that it would involve tearing down parts of the drywall and ceilings but they carefully cut 3 small holes in the ceiling and wall with skills of a surgeon, replaced over 25 feet of duct with smooth metal and performed the work to code, closed the holes leaving absolutely no mess all in under 4 hours. It is difficult finding genuine and honest folks to trust after my experience the first time but Tyler changed my opinion. I am so glad that I chose Dryer Vent Wizard and grateful for a job well done.
- Approximate cost of services:
- $840.00
- Company Response
Hello Melwyn. Thank you for the review. I am glad that we were able to bring your dryer venting up to code. The upfront inspection work we did allows us to fully understand the situation and determine the best approach to minimize invasive construction. I really like the challenging jobs that others can't or won't do. It is very satisfying knowing that we were able to meet and beat your expectations. I trust you will enjoy the peace of mind that your new vent brings. All the best to you and your family.