Townhouse o.

am very happy to get my small townhouse re-roofed about 10 days ago. My old roof was almost 20 years old. I have been trying to get a roofer since last fall but have not been successful. Many big companies do not like small job on a townhouse because they are not as profitable. Often they will simply quote a ridiculous price or tell you that they are fully booked. My townhouse is stacked-up to 3 levels. It is very challenging to set-up. This year I started looking for roofer early and after comparing price, products, warranty and company's reputation, I decided to go with Excel Building and Roofing. I live outside of Canada so I cannot really comment on their actual work, I can only comment on their client service. All of my phone calls, questions and email are answered promptly. Natalie - the office manager was very polite and pleasant to talk to. E.g. I had no idea what arm deck or rubber flange was, she patiently explained those items to me. I was concerned about what had happened to my 2 old vents; she explained that a new maxi roof vent was installed and the old vents were blocked. The new vent's capacity is adequate for the townhouse size. They kept the power vent on the lower front roof to allow better ventilation.. She even sent me pictures of the roof including the ridge capping after the work was completed. They look fabulous. As soon as the work was completed, she sent me Workmanship Warranty and info regarding product warranty registration. (They use GAF products and their pricing seems very reasonable.) Alex and his team started the work at the end of June, they actually even came on Canada Day to finish the job. I like their dedication and the fact that they take pride in their work. I have full faith in the quality of their work and I will not hesitate to recommend Excel Building and Roofing to anyone who needs to re-roof, especially those who has a small roof like mine because they do treat small job seriously. I highly respect this level of professionalism.