Bought enitre house package ( the works - high end everything, stove, fridge, microwave, dishwasher, buit in coffee maker, 2 washer /dryers…. over 60k worth ) Long story short one of the Bosch dryers never worked and now have had 5 service calls with 2 different comoanies and Bosch will not replace but is now sending yet another technician to try to fix. It is a 1400 dryer and I have had to take off work 5 times ( you know how they work they block out a 4 hour window) . After 3 attempts the one serviceman said he would submit recomendation to replace non working Unit . But to save money Bosch sent their own technicain ) not sure why the other one was used if he could not fix Bosch dryer) , Anyways Bosch technician 2 visits later still not working and Bosch still insists on sending yet another technician - come on at some point just recognize I bought a defective product and replace it please 5 (soon 6 ) visists over 3 months . and they have never got it to work . And for a 1400 dryer !!! Have no idea what 5 /6 service calls cost but I am tired of taking off work for a dryer that never worked and seemingly cannot be fixed . Tasco has been utterly useless throughout - not returning calls ( thanks Jeremy ) and So I called Tasco again to plead that they do something with their manufacturer , and you got it they said they had nothing to do with Bosch and it waas between Bosch and me . Fair enough but why did they sell me a Bosch product and what is their role to get me a working dryer … did I not buy from them a brand nbew working dryer ?? It seems they will gladly take my money but not help their customer . Do not get me started on Bosch … NEVER ever ever buy a Bosch product .. it is not worth the hassle if it does not work/breaksdown … even though you might have a warranty (useless) . Shame on TASCO and Bosch. Hope they get what they deserve .
- Approximate cost of services:
- $1,400.00