Reviews

3/10

After 13 years with ADT-Protectron, I let the company know I would be switching to lower cost service provider. The company indicated it requires 30 days notice to cancel a contract. A few days later, the company indicated there was a mysterious "problem with the signal return", the first in 13 years. The company sent a service technician (François) who literally hacked away my Internet and television connection and destroyed the connection for any future service provider. I immediately asked for a follow-service call, but it was scheduled after the contract expired, and no one showed up. Considering this company?

Approximate cost of services:
$54.00
4 of 4 people found this review helpful.
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Company Response

Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relation team look into this further, please forward your contact info to communication@protectron.com subject HOMESTARS Thank you