Window well installation and exterior waterproofing
We contacted Aqua Tech waterproofing after a significant flood in our basement, where water came in from the windows due to the lack of proper window wells. Nico was very informative regarding what we needed to do. The process took 2 days, and the 2 guys worked extremely hard to dig next to our house and install the exterior waterproofing on about 20 feet and two window wells. Since then (this is 6 months later), we have not had a single drop of water come in through the windows. There is also a 25 year warranty on the work. On top of all this, we are now rebuilding the damaged room inside the house. Once the subfloor was removed, we noticed some dampness on the concrete floor. I was concerned about potential flooding if water was coming up from the ground, and wanted to get Nico in to see what the issue is. This is such an honest company. Nico told me that it is dampness, and that when we install the raised subfloor, the air circulation underneath will prevent the growth of mold. I was so impressed with the honesty and he really put my mind at ease. This is not a company that is going to try to oversell you or rip you off. They provide extremely thorough and great service, a rarity in the trades world. You will not be disappointed when you hire these guys, they thoroughly know their craft. Nico was very patient when explaining the issue and I was very impressed!
- Approximate cost of services:
- $8,000.00
- Company Response
Dear Laura,
thank you kindly for taking the time and writing this amazingly detailed review, outlining your experience with us. On behalf of Nico and the rest of our Aquatech Waterproofing team we want you to know that it truly means so much for us to know that you feel this way and it is such a pleasure to have been working for you. We want you to know that we are here for you if you have a question, a request or concern.
Sincerely Yours,
Aquatech Waterproofing Team,
Toronto