I had Quality Restorations do some tuckpointing on a long stone wall that rises up from my foundation. Doug did the estimate right away and offered a good rate for the work. I am very happy with the work that they did, including some additional work requested at the last minute. Due to a mis-communication, some of the additional work did not meet my expectations. Within a few days' they were back on site, to complete the wortk, no questions asked. My only quibble with them is that I was initially told that the work would be complete in about 3-4 weeks; it was more like 7 and then they showed up with no advance warning, as I had requested.
- Approximate cost of services:
- $1,000.00
- Company Response
Thanks for the review Jeff - it seems that every job we were on this year resulted in more work being added lengthening our arrival time estimates. I do appreciate the feedback though and while the men have instructions to call first, sometimes in the rush to get to the next job, they forget. I'll make sure they do know to call first.