In October 2015 we visited Nu-Way Floor Fashions looking for the same product as installed upstairs in our home for our basement, we took samples but quickly decided that may not be the best product. After shopping around at several other places we found a Dreamweaver product we loved, however not being satisfied with the customer service, we took a sample back to Nu-Way. Unfortunately, it was a supplier they didn't carry. Our sales rep took the sample and called all their suppliers looking for the same colors, (no easy task). Surprisingly, she found out that a Dreamweaver Rep was coming into their office the following week, and that they would be carrying the product after all. Perfect! Unfortunately, the economy crashed and we couldn't afford to complete the project until early 2016, and we asked if there was any way they could still honor our quoted pricing. They quickly agreed. Well here we are in April ready to have our new carpet installed. I can't express the high level of professionalism and care from our Sales Rep to the installation crew. The installers work was amazing! They were clean, respectful, excellent communicators and the install was immaculate. I would never go anywhere else for flooring. Our basement looks fabulous, thank you.
- Approximate cost of services:
- $5,800.00
- Company Response
Wendy - We are so pleased we were able to come through for you and get the product you wanted! We love hearing about the happy endings from our clients and appreciate your positive comments. Enjoy your new carpet!