Amanda in Etobicoke

We purchased a new home and got a high end humidifer installed from Mason. Our builder did a check up and indicated the humidifer was not wired properly. We left 8 messages for Mason to call us back and got no response. I got a second opnion from an outside contractor who confirmed the unit was not wired properly. We tried leaving more messages for Mason and no returned calls. I had to pay for another contractor to correct the job. I would not recommend.

After getting 16 different quotes from contractors and companies I decided to go with this company as their price was competitive and they are a fairly new company that look like they needed the business which means I can expect more attention from the company. The job was completed within 3 days as quoted by the owner. The work was very neat and they cleaned up the area very quickly without us having to mention anything. I was very impressed with the workmanship and quality of the work. I would recommend this company for any roof work due to their low price and quality of work.

An Indian guy did the presentation and I was amazed at the presentation. The Indian guy was most amuzing and helpful and had answered all of our questions. I was a little thrown off by the price but after considering the benefits of the products and the extras I ended up purchaing the products.

I would have to think twice before I purchase a second home from Mattamy. Our house got delayed 2 times. You would think all the work in the house would be finished prior to moving in due to the delays right? Wrong. Here are just A FEW of the issues you can expect from Mattamy: 1) Customer Servie never returned my numerous and countless calls until I finally escalated it to head office. 2) My gas stove hood venting was way off even though we provided the specs 7 months in advance. 3) Sloppy paint job. 4) Missing bricks and stocco 5) Leaky facuets 6) Garbage in the furnace vents 7) Kitchen cubboard missing 8) Roughins sloppy 9) Low water pressure 10) Noisy bathtub The service guys are very helpful and nice, but a new home owner should not have to be faced with this many problems on the purchase of a new home. There goes your JD Powers Customer Service Award.

I had always purchased my appliance from Goeman's - a trait that I've picked up from my parents. We set our delivery date in accordance with our sub-contractor installer's schedule. Knowing that we've been a loyal customer of Goeman's you would think they would throw in free installation and their installation rate is very expensive. Anyways on the day of our so called delivery no one showed up. I called Goeman's and somehow the answer I got was that we were not home to answer the door. WHATEVER GOEMAN'S. We did not even get an appology nor compensation. Customer service is digusting at Goeman's. Never will I go back to any Goemans.

I signed up for a home security system with Alarm Force 2 years ago and the sales rep did not say anything about a fixed contract. Needless to say I was very young and did not even know what a contract was. I sold my home and guess what...you are still responsible for the remainder of the contract. I was shocked and alarmed by this nonesense...why are you still holding me to a contract when I don't even own a home and is moving to a rental? Please read the contract very carefully before signing.