Reviews

3/10

The company re-finished dining room table & chairs. Originally very happy with the job done. However, after delivery noticed damage to the table which probably happened during delivery. Called the company many, many times but they seem to have taken the money and run. They don't reply to either phone calls or e-mails. Too bad too because we were going to use them again but most definitely not now.

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Company Response

I am disturbed by the aforementioned complaint and extend my sincerest apologies for any inconvenience you may have experienced in connection with our service. The Master Craftsman prides itself on the quality of both its workmanship and its level of customer care. I would welcome the opportunity to discuss your complaint in further detail as the information provided above does not allow for a complete understanding of the events leading up to your expression of grievance.