Reviews

4/10

We had a drain clog in the middle of winter that required the team to dig up part of our front yard and basement. The work was hard and it was cold. The crew was clean but did make a mess of the flooring in our basement and the new concrete did not line up with the previous work. Overall we were happy accept when I asked about a backflow valve it was dismissed. Timing couldn't have been better to put one in and we wish we did.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. The info provided is limited so we can only speculate.
When we do drain work we always give options to customers and you are correct it would be much easier to add a backwater valve while we were there. However there are certain requirements such as space and depth of drain to consider, making a backwater valve impossible to install inside. We would then recommend placing it outside. We would like more info to reply to your situation. Thank you.

10/10

I purchased flooring for a vacation property from Monaghan and couldn't have been happier with the service, product or price. We picked a hickory floor that really accents the space. When they told me I would have to pay for shipping I was expecting a large amount being that they would be travelling over 90 minutes. Then they said $25 just to help with gas!

Approximate cost of services:
$7,000.00
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5/10

I had Reliance come in to service a boiler in a new home. They promptly cut off the current boiler saying it was leaking CO2 - there was a working CO2 detector within range that was going off. This was done in the middle of February. They offered to have a sales person there that night and have a new boiler installed the next day. The boiler is great and the tech installing was nice but the entire experince left a bad taste

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Please e-mail me at hkrizsan@reliancecomfort.com, and I can look into this for you. -Haley

10/10

I have been in Trutone on multiple occasions to buy various TVs, speakers, etc. Nothing but good things to say about the team - they never over sold me and on occasion suggested I didn't buy anything at all. Even ended up with a BBQ through one of the promotions.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your feedback, hope you have enjoyed your new BBQ.

10/10

I had Spray-net repaint the windows at the front of the house to match our eaves. We went from a horrible green to an awesome slate colour. Totally changed the look of the house

Approximate cost of services:
$1,800.00
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Company Response

Hi Mark, thanks so much for taking the time to send us your positive comments, it is always greatly appreciated! Have a wonderful day! :)