Reviews

10/10

I had an underground water leak in our basement and we can tell because the noise coming from the pipe and the pressure dropped by almost half to our house water supply. I initially called another "large" plumbing company to get an estimate and hired them to fix the issue. When the day came this company sent some very unprofessional plumbers who didn't know what to do or how to fix the issue. We were very upset about the whole thing because not only they wasted a whole day of ours they told us it will cost more to fix the issue then the initial estimate. I was checking on line and came across Mr Rooters plumbing services and their good reviews. So, I thought I give them a call and I can tell this is the best decision I probably made in recent years. They were very professional from the get go. Reception told me she will have someone in my house between 12 to 1pm to check the issue and they did just that during the weekend. The technician who came to survey and provide us estimate Mr Robert Plantic was very professional and polite. We have agreed to proceed with the job and he sent one of his best experienced plumber Mr Igore to complete the job. He was very professional and friendly, and saved us lots of headache and didn't do any damage to our basement. He was able to locate and troubleshoot the issue. Within half day job was completed. Amazing thing is I paid less money then original estimate because they were able to properly diagnose and fix the issue. Hats off to Patrick and Igore for their efficient, reliable and honest services. Thanks to Mr Rooter for having such professional people. I definately recommend them to everyone. Thanks Rajesh Chowdhury

Approximate cost of services:
$4,500.00
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Company Response

Hello,

Thank you for leaving us a review, we greatly appreciate it. We hope that should a problem arise in the future you do not hesitate to call on us again.

Thank you for choosing,
Mr. Rooter Plumbing