My wife and I hired Penguin Basement to work on our unfinished basement. We like our basement, however there are some areas of improvement: Timelines: The original plan was to complete the work between 7 to 10 weeks; however, the work took almost 5 months. Communication: We perceived the communication between the management and the people doing the work needs to improve (i.e. we emailed the changes needed including pictures, and in several opportunities when the contractors arrived at our home, they didn’t know what to do.) Price: When we compare the price we paid versus other work done to friends or acquaintances, we believe we paid higher for similar work. (I.e. we paid for a gas fireplace framing provisions ~$800+tax CAD; however, in the end was done an electric fireplace framing, in wood with leftover materials) it is important to mention that the contractors who did the work were very kind and approachable.
- Approximate cost of services:
- $70,000.00
- Company Response
As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build a better business in 2017.