kramsay36 in Oshawa

So we have had nothing but problem after problem with this builder. We purchased the home 3 years ago and have lived in it for just over a year and a half now. 14 months ago we noticed every time it rained water would pool at a corner of our house above the waterproofing membrane. The backyard has been flooded since then and does not dry out. We have sent countless emails to the useless customer service reps that tell you everything you want to hear. Fast forward 14 months to when someone finally comes to fix the issue and this might be a surprise but the problem was only made worse. They placed maybe a shovel full of dirt in the 3x4ft wide pool thats at the corner of our house and maybe about 7-10 inches deep, and then placed new sod on top and we were told it was fixed. Thank god it rained 2 hours after they left because the pooling was only made worse. This has been two weeks now that we have been trying to get them to come back and fix it and we get told someones coming this week then no one shows up. Then we are told it may take 2-3 weeks for someone to come back and now we are at the point of we will try to have this fixed this season. Company is a joke, they have their money now so what do they care. If your looking to buy a house stay away from these clowns unless you enjoy having a headache and problem after problem. Do yourself a favor stay as far away as possible