Called The Appliance Guy when my 14-year old Frigidaire Gallery side-by-side stopped freezing. The refrigerator side was still cold, but the freezer side was unable to freeze. Joe was great! He quickly told me what the likely problem was. Rather than recommend a bunch of costly repairs, he was honest enough to tell me what it would cost, how likely it would be to solve the problem, and how long my fridge would probably last after the repair. He could have easily signed me up for repairs, but he is a very competent professional and a very honest man. Not only did he help me with the old fridge, but he answered my many questions about new fridges and their service issues. He even called me back when I had additional questions. He doesn't sell appliances and doesn't shill for a retailer. He is just a very decent guy. Dealing with Joe is like having a best bud who is an appliance repair guy. I will definitely call him again when I have a problem with an appliance.
- Approximate cost of services:
- $80.00
- Company Response
Thank you for taking the time to write such a wonderful review.
Very much appreciated, thanks again.