If you buy anything from this company hope you do not need any repairs Four weeks ago I brought in an umbrella purchased from them to have a cord replaced - most likely a 15 minute job for a competent person At this time - it is not repaired -they cannot tell me when it will be repaired - they will only say the store will call when it is done - the store manager keeps giving the same song and dance story that there is only one person to do stores for 20 stores This tells me - their product is extremely poor quality which increases repair demand - their repair department is understaffed which delays timely repairs - once this company has little regard for customer service and satisfaction
- Approximate cost of services:
- $120.00
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