3 bedrooms and a small living room previously covered with carpet
We only had a two week turnaround as we bought a house and sold our old one this quickly. Before moving in, we decided it would be a great time to get our floors redone since there wasn't any furniture in yet. We took out the old carpet and decided that as our last home, we'd get the floors done. We discovered Mr.Sandless who promised that they'd be working in there 1 day and we could basically move in the next with no cleaning to be done as it was suppose to be SANDLESS. Having kids with extreme allergies, it sounded too good to be true. Well, they came, worked, sanded a bit here and there and now, it looks terrible!..like our floor literally has stripes on it. It's all patchy, uneven, bare in some spots. The parts that they did sand are about 10 shades lighter than the rest. These parts include all around the rooms by the baseboards. Now, there is sand dust everywhere, we're still living out of boxes, our children are at their grandparents because of their allergies, we lost our deposit with the painters as it took the Sandless guys 4 days to finish it, they scratched our newly reglazed bathtub cleaning their tools I believe, etc. The floor looked good before and we just wanted to spruce them up but now it's unbelievable. They sanded so unevenly by the baseboards that we can't put the new quarter round on. We've called to see if they're coming back but won't return our calls. We have before and after pics and are getting legal advice. Literally, our floor has waves of 4 different colours on it, no holes were filled. They told us to just put area rugs around the worse parts! THAT'S WHAT WE DIDN'T WANT, FRIGGIN CARPET!Anybody who comes over asks us why we didn't get our floors done before moving in! My wife is in tears, no other company wants to touch their mess because of the uneveness of the wood, we've lost our deposits with the painters, the window replacement guys, the decorator and the list continues. We should have gone with the real guys who do it right the first time. Unfortunately, I hate to complain so much about this company because the guys were really nice and apologetic but geez, now we have to get carpetting to hide the hardwoods......how ironic.
- Approximate cost of services:
- $1,400.00
- Company Response
This review has been mistakenly posted to the entry for the Mr. Sandless in Hamilton, Ontario. Each Mr. Sandless location is independantly owned and operated and we don't service Winnipeg. Please remove this from our account.
Mr. Sandless Hamilton.