The movers were incredibly late for the time they had arranged to move me out of my apartment. The appointment time was scheduled for 2:30, and they arrived at my first destination three hours late. This was very inconvenient as I had booked elevators at specific times for my move, and scheduled my move at a low-traffic period of time to ensure quick travel time from point A to point B. Because the move began so late, traffic also took up more time which brought up the overall cost of the move. I was happy with the moving service, and the quality of all my personals remained unscathed.
- Approximate cost of services:
- $440.00
- Company Response
We appreciate the complements about the quality of the move and we regret to hear that you weren’t satisfied with the scheduling of it. The previous job took us longer then we anticipated and we warned you regarding running late to your place. The situation was beyond our reach in terms of knowing precisely when we can finish the first job, and that would be true for any company as a matter of fact. Alas, we are apologise for causing any discomfort on your part.