The furniture took longer than expected. Dresser Damaged on Delivery. Bed was damaged. Technician was to fix bed and dresser was to be redelivered...NONE Of that happened on time again. 2nd deliver on dresser, back-of-dresser was coming off...OMG....4 days later, still no technician. I think I musta bought used furniture, from China, oh yes I did buy Bad Boys furniture, which is made in China. How would I know if it is used? I don't have to worry about it for next time. I don't think I want a store credit which was suggested, because I don't want any furniture from Bad Boys-- Ever again. This is my 2nd and last time being DISAPPOINTED by the BAD BOYS...they are BAD alright!!!!
- Approximate cost of services:
- $898.00
- Company Response
Dear Natalie, We are sorry to hear that you had this experience.
Our goal is to ensure we provide the best service possible. We will do everything possible to ensure that the product you selected is received in good condition and that you are satisfied.We certainly hope the issue has been resolved, if you require further assistance we invite you to contact our Customer Care dept at 1-877-888-0050 #350 Mon-Fri: 9am – 6pm / Sat 9am-4pm, it will be our pleasure to answer any questions you have regarding delivery and warranty.