Marc in Waterloo

Where does one begin when one is fuming with anger and frustration?? We signed the papers for our Executive Townhouse in September of 2013...and guess what...we are still waiting to take possession of the house. Delays, after delays and absolutely zero transparency from this builder. The same generic answers, Head Office Staff in Milton is beyond rude and the Sales Rep is caught in the middle. The builder officially broke ground for our unit in early June of 2016, nearly three years after we signed the papers. Three years!!! We received 7 (seven) delay letters. The last letter was blaming the labor disputes back in May which lasted 45 days. What about the other 700+ days of delay?? And didn't the strikes only affect the GTA area and not Waterdown? So many frustrated people ranting about this development but the builder does NOT care...in fact they pride themselves in being an Award winning builder. What awards? For being the slowest builder on the face of this developed nation? I firmly believe that the builder is playing a game in hopes that some buyers will back out of the agreement so that they can re-sell the same unit for 150k more thus making millions more in revenue. Tarion is a joke as well. They don't offer any assistance nor do they care about the delays. Tarion protects the builder, not the buyer. Buying from this builder was probably the worst decision of my life...hands down and I will NEVER buy from these clowns again.