carpet in living/dining room and hallway
Installed carpeting but put the seam of the underlay right under the middle of the living room and there is a huge bump...called them to fix but they said there is nothing wrong and it will go down in time. Hah, now it looks awful and they won't do anything. A real carpeting company doesn't install a underlay seam right in the middle of your living room for all to see!! Sorry we picked them.
- Approximate cost of services:
- $3,500.00
- Company Response
Dear Shar in Delta.
We would like to sincerely apologize for the dissatisfaction you have expressed regarding your carpet. Please contact us directly so we may have the opportunity to address your situation. It is our aim to meet and exceed your expectations in every aspect of your experience with us from service to installation. Our clients are the most important part of our business and it is our aim to give 100% satisfaction. We look forward to hearing from you.
Sincerely, Delta Carpets