Ahilan R in North York

STAY WAY ... Horrible customer service ... NEVER experienced such rude employees ... They even cursed me during our conversation. I signed up with them for 2015 service. There service was good. But i didnt want to continue their service , felt they were expensive. Called their office and cancelled the service. And what do they do ... They send me an invoice for 2016 somewhere in Oct 2015. So i call them back again to cancel their service and they confirm that it has been cancelled. But yesterday they came to house and applied the fertilizer and drop a bill for $59.60 at my door step. I call them the same evening and reported that i didnt ask for the service. And everything went south from here. They claim that they made a note that i called in and requested for service in 2016. I asked for a recording to prove their claim. And the Agent on the phone kept repeating that they only have a note in their system and they cannot provide me any other proof. To which i strongly disagree , i called them to call the service in OCT and not to renew it. I also asked them to send me email / letter to confirm that they have canceled any on going service ... and for that they said "Sorry we cannot send you a confirmation for cancellation. WHAT COMPANY DOESNOT SEND CANCELLATION NOTICES/CONFIRMATION ? Called them again today and had to go through the same ordeal again. And when i demanded to talk to a manager repeatedly , the Agent on phone cursed me .... I never heard of a customer being treated this bad. . And still forcing me to pay for the service that i didnt ask for.