Awful Experience - Washing Machine repair!!
AVOID AT ALL COSTS. NOT AN HONEST COMPANY!! - They came to my house and told me the error code displayed on my machine. I ALREADY TOLD THEM this error code over the phone when I originally called, why did you come to my house and charge me $150? You added no value to me. They didn't even open the machine and look at it! - Told me 4 parts where broken. Cost to fix = $1200. How do you know all these 4 parts are broken WITHOUT opening and looking, and what are the chances 4 parts break AT THE SAME TIME! After these few red flags I took my business elsewhere. Only 1 part was needed to fix my machine ($200). I opened a dispute with my credit card company and will be getting my $150 back. Do not trust these guys. They'll tell you anything to get your money. AVOID at all costs.
- Approximate cost of services:
- $150.00
- Company Response
Christian,
I am sorry to hear about this unfortunate incident. A quick check of our database showed no file on "Christian in Burlington. I would like to apologise in person and arrange a refund for you once I can identify your file. please call my office at 905 670 7579 and let us know name, address or phone number under which the file was created. behaviour like the one you have described has certainly not kept us in the appliance repair business for 20years.