Due to water damage we had to gut our finished basement. Once gutted we then water proofed the inside and had a new concrete floor poured. Once this was complete we were ready to refinish our basement. We had an idea of what we wanted which was an improved version of what we had before the water damage. We had a number of quotes which all came in within a few thousand of eachother. In analyzing the quotes we felt that the quote from Stan at Basement Experts was the most detailed covering all aspects of the project which was discussed during their visit. We also had a good feeling about Stan, immediately feeling comfortable with our communication and his attention to our needs.
Upon hiring Basement Experts a schedule was forwarded to us detailing the start date, various "landmark" dates such as drywall, electrical, plumbing, paint etc... and a finishing date with final walkthru. A payment schedule was married to these dates making it easy to follow the course and stay on budget. The crew showed up on the start date and kept to the schedule throughout the project and finished on time as promised. During the project there were a few changes we requested along with some unforeseen surprises found during the project (always the case with old houses). The changes were discussed and accepted with no issues by Stan and Ryan. The surprises (very few) were handled very professionally without added cost or lost time. The workmanship is top notch with a 2 year guarantee. Although its been only 1 month since finishing I am confident that the basement will allow for many years of enjoyment. Overall I give Basement Experts 2 thumbs up. To Stan and Ryan, Stan and Mike and Michael, we say thank you for taking our project to heart and giving us the extra living space we hoped for.
Rick and Jane