Roofing and water leak resolution
My roof had been shingled with organic paper-backed shingles about 10 years ago. They had not performed according to the warranty and needed to be replaced because of premature curling and weather damage. I had contacted four roofing companies to provide estimates for the job. Two did not respond at all to my request and two did. Herb Lodde company was the first off the mark. From the get-go, customer service and satisfaction were a priority. A thorough job of appraising the roof was completed with a description of how the roofers would go about the job. Input was requested from me about problem areas on and around the roof. Quality and types of shingles were shown to me and samples of the same were left for my perusal. (The other company failed to do more than measure the roof and give me a dollar value. None of my personal input was sought before an estimate was given.) I chose the Herb Lodde company not only for the quality of the appraisal but mostly for the concern for detail they expressed and later addressed. Work was completed, with some new flashing, in just a couple of days despite less-than-ideal weather conditions. Workers were skilled, efficient and professional. The work area was left clean and safe after each day. With the new flashing and with reparations to my balcony and flat roof that corrected construction flaws made during my home's original construction, the source of a damaging leak was found and the matter has been resolved. The Herb Lodde and Sons roofing Ltd./Quality exteriors and Custom Interiors deserves high praise for quick response time, thorough and professional service and for quality workmanship. I have already referred the company to a friend.
- Approximate cost of services:
- $8,800.00
- Company Response
Thank you for taking the time to provide your positive review, Tom. We are happy to hear you're happy with our service and to hear that you provided a referral to your friend as well. Take care! Sincerely, Heather Lodde