Super disappointed. We require a service call repair on our windows that were installed by A1. We contacted them last September 2015. And received this reply:" though the warranty of your windows had expired as mentioned, however we can still offer a service call for you. The overall cost including labour and new parts is $250.00 plus tax. Also due to high volume of service schedules because of summer season. It may takes 2 to 3 weeks to get our service technician come by". We agreed to the terms. Have written them 4 times since requesting service. They say they cannot book us an appt. too busy. We have waited 6 months with no service.
- Approximate cost of services:
- $0.00
- Company Response
Karen,
Thank you for your feedback and our apologize on the delay of your service call. We have forwarded your concern to your installation manager who is trying to reach you, with no luck. Please call our office and ask for Sarb Kaler to help you resolve these concerns.