Reviews

10/10

We've had various small leaks, etc. to fix on our newly purchased home. Each time, Professor Pipes has been easy to get a hold of and is able to make an appointment very soon. What makes me especially happy with Professor Pipes is that they've gone out of their way to save me money by giving me a list of parts to obtain so I pay them for the installation only, not to shop for me, since I live just around the corner from a major plumbing supply. Very grateful for that cost-saving measure. Thanks.

Approximate cost of services:
$100.00
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10/10

We hired Langstaff & Sloan to do a knob and tube rewire of the entire house excluding the basement. The team completed the job within a week, were extremely pleasant to deal with, explained each part of the work they did, and answered all my questions. The team were also absolutely fastidious about the cleanliness and safety for children and pets after each day of work. When I phoned a few months later to have them check out a socket I wasn't sure was done (we moved some heavy furniture and found it,) the team lead came to the house the next day to make sure. (It had indeed been done.) The team lead also inspected and reported on our basement wiring even though that area was not part of the initial work we wanted done. Also, the team member who refinished the holes in the walls after the work was done filled ALL the holes in our walls, not just the ones they made, and touched up some sloppy wall finish work that had been done previously by some heating contractors. (I was so grateful for that, thanks!) Highly highly recommended.

Approximate cost of services:
$12,000.00
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Company Response

Wow! Thank you so much for taking the time to write such flattering comments. I have known about Homestars for a while, but only recently understood just how many people use their service during the selection process. In fact, we are in the process of changing our website, and it will definitely have a link to Homestars. As you know, we send "Customer Feedback" letters to everybody with a copy of their "Certificate of Inspection". It is this process which has had the biggest impact to our service levels. Thanks again!