Our newly installed less then a year old very large, expensive Bay Window cracked overnight during the winter. We were so worried we would be in for a fight and out of pocket for the cost of replacing it and be in for an ordeal dealing with insurance etc... However to our surprise within 1 week of our contractor contacting Hometech windows they contacted us and sent a technician out to our house to fully replace the cracked unit with a brand new unit at no cost to us. The technician who did the replacement from Hometech Ted was an absolute pleasure to deal with, fast, polite, and professional. We will 100% be choosing them when we replace our front windows this year. We are very pleased with not only the quality of the windows (we replaced several others that did not have any problems) but also their customer service.
- Approximate cost of services:
- $0.00