Furnace and Hot Water Heater Replacement
The guys from Williams replaced two furnaces and a hot water heater for us. They kept everything neat and the new venting was all completed in a clean uniform way. Everything is working great.
Glad to hear the installation went smoothly! We take pride in making sure the job site is cleaner than we arrived.
On our spring cleanup: When booking, I asked two different times on the phone, a week apart, if I could get a date that the service would be performed, and both times the answer was 'in the next couple days'. This makes it very difficult when trying to have other trades/services work at the house and stay out of the way for your convenience. Both times, I asked that we get some sort of call prior so that we could make sure that someone was home, we could move our fence(under construction) would be out of the way and the pooper scooper would be done. No call was received and the technician that showed up said "Ya the boss is terrible for that" I will be re-raking the yard as soon as the aeration pellets disappear to get the leaves, sticks, pine cones etc out of the grass that I thought would be somewhat cleaned up with the power rake. Also, maybe the beds/hedges are not included in the full Gold Package but they were untouched.
Sorry to hear about your experience our staff has been addressed on those issues and improvements are expected.
