Private User

On October 25, 2018 our dog was sick on our 9 X 12 Silk Rug . I tried to remove the stain (made up of sweet potato/rice/venison) but my efforts but did nothing more than expand the stain. The rug is quite expensive and I thought the situation hopeless; that was until I noticed on the inter-net an advertisement by the Persian Rug Services company. They were claiming they could remove any stain and restore any rug back to its original condition. On October 30th, I took the rug to them to get an opinion as to whether or not the rug could be restored. My first contact on entry to the Persian Rug Services shop was with a gentleman who introduced himself as Joe and the greeting I received was incredible; he was welcoming, very polite and had a good sense of humour. Later I learned he was the owner. When I asked him if he could remove the stain and at least make the rug presentable again, he answered without hesitation, " when I finish, it will be as good or better than when it was new". I told him I was going to be out of town for a week and would pick up the rug on my return. Joe said the rug would be ready and waiting for me. As promised the rug was ready for pick up on Nov. 6th and the results were as Joe had assured me...The Rug looked fantastic; the stain was completely gone and overall the rug looked cleaner....All that is left to say is, THANK YOU Joe and staff for the fabulous service and the extraordinary results....!! Chris Gavaris