Louise Linton in Toronto

I purchased a two hour cleaning from this company on GROUPON... So yes, it was far cheaper than a regular cleaning. I assume the company did it as a big promotion to get their name out on the market. I don't think they expected the sheer volume of purchases. Some 900! The office was ill-equipped to deal with such a plume of calls! I never received a call back, after repeat attempts to book an appointment. When I finally DID book one, the cleaning staff were a no-show. When I called, the man on the other end said it was not "confirmed". Hmmmmmm. So I re-booked for the next day. This was the last change. I booked for 2:30. The cleaning staff came at 3:45. I am pretty sure the office did not allow for thier travel time! IN THE END: The two women who came to clean the house were lovely, professional and hard working. The house looked great. I would hire these two again in a heartbeat - but will not because of the terrible job the office staff did at coordinating the transaction. If you do a big spashly promotion, you should have the ability and resources to follow through. Not a good way to get my business. Sadly, I cannot recommend Desperate Housemaids to anyone. I WOULD recommend the two lovely women, the front-line staff, who did a remarkable job at my home!

We've hired PP renovations now for quite a few jobs.... We trust them....and love their work. Nathy and his team are reliable, courteous and helpful. On time and on budget. You can't ask for more than that!