A&T Canty in Winnipeg

It seems so rare today where a company truly goes above and beyond just getting the job done and actually sees a customer as an individual not a $ sign. Michael a technical advisor for Penfolds was so helpful and personable when called to give us a quote on a new roof and gutters. He is truly a kind, considerate and extremley decent person. He along with his crews went to great lengths to ensure the work was done on time, on budget and to the highest quality! Communication was way above par as any and all questions and concerns wer answered and dealt with quickly and clearly. Michael truly went far above and beyond and should be commended for this. When discussing the quote he provided us we mentioned that the actuall start of the job needed to be delayed a few months as our young dog had just passed away from cancer and we had very large vet bills that we had to pay first. We asked him to also quote us the cost of just patching a few leaks in the roof to hold us over the winter time. Michael was very sympathetic as he too had suffered the loss of a pet and proceeded to spend a couple of hours himself on our roof patching the leaks for no charge even before we had made any commitment to him or Penfolds for the roof replacement. Also, when asked during the job if we could delay the gutter install by a week to allow us to better organize our finances, he did not hesitate and re organized the work scedule and finaly payment schedul, which was a huge help and truly appreciate. Penfolds is one of the really good comapnies out there that provide top quality work at a reasonable price and come in on time and on budget. One of the big reasons for thier success we feel is having employees like Michael and he is and huge asset to Penfolds.