Reviews

3/10

I found the price to fix the toilet expensive as all that was required was a new floor flange. The ring that secures the drain to the sink had a piece that popped off and the worker, while trying to put it back together marked it up with his wrench. The facet now needs to be taken off and returned, if that is possible. The worker didn't seem to be to concerned that I now have to return the facet/drain or that he damaged the part. Based on the price and the fact that the worker marked up a new facet with his wrench, I wouldn't recommend this service and I won't be a return customer. If you would like pictures of what was damaged I'll be happy to provide a photo. CordiallyPeter

Approximate cost of services:
$835.00
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Company Response

Thank you for contacting us regarding your service call. Of course, I’m disappointed to hear that you did not have a positive experience with our company. We feel that it is only fair we replace the part that was damaged, or refund part of the bill to compensate you. We have left you a message, and look forward to speaking with you so we can rectify the situation.
Thank you, DS Plumbing

10/10

Trinden/Greg installed a new furnace. The two were very professional. Did a great job and went beyond my expectations. They took some extra time to fix the dryer exhaust at the same time the put in the furnace exhaust. Did a fantastic job of explaining the new thermostat.

Approximate cost of services:
$5,600.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to share. We value this feedback and will share it with the team. Kind regards- Cait